The goal is always to connect with customers
and develop products that people love to use.

 

With over 15 years of experience partnering with top technical teams, I excel in identifying transformative opportunities for people and companies alike. My expertise in human-centered design and strategic user experience drives deep connections with users, focusing on intuitive simplicity and efficiency. This approach not only enhances digital interactions but also yields meaningful user experiences that catalyze business success. The result is not just good design—it's good business.

 

The purpose of business is to create and keep a customer.
— Peter F. Drucker

Primal Loop

Founder & Principal

Established in 2015.

 

As the Founder of Primal Loop Primal Loop, a Brooklyn-based UX Design & Strategy consultancy, I lead efforts across various industries to enhance business growth and improve user interaction. Our team collaborates with both groundbreaking startups and Fortune 500 companies, delivering transformative solutions. Notable projects include refining onboarding processes using media analytics and AI, developing comprehensive dashboard strategies for enterprise-level environmental and financial operations, designing intuitive interfaces for energy trading platforms, and implementing conversational systems for HR management. These initiatives have significantly improved operational efficiency, user engagement, and business scalability.

Some clients we’ve worked with include:

Fortune 100, Food & Beverage Company

Work Involved: Artificial Intelligence (AI), Growth Strategy, Emerging technology

Fortune 100, Telecommunications Company

Work Involved: Internet of Things, Mobile Technology

Fortune 500, Business Services Company

Work Involved: AI, Mobile Technology, System Architecture

See more at: www.primalloop.com

 

FINO Consulting

Director of UX and Design

 

At Fino Consulting, my role as Director of UX and Design allowed me to build and lead a diverse team skilled in user experience, product design, software development, and more. We redefined client engagement by employing data-driven design strategies and a deep understanding of user behavior to elevate user experiences and improve project deliverables across vital sectors such as energy and education. Our team excelled by harnessing our collective curiosity, empathy, and a strong desire for intuitive design, enabling us to delve into various markets, grasp user needs, and deliver impactful solutions. My responsibilities included monitoring technology market trends, identifying design innovations, and developing effectiveness metrics. I also crafted strategic marketing campaigns and systems to analyze financial markets, helping to identify new business opportunities and drive product launches.

www.finoconsulting.com

We combined our software, data, and design expertise to develop new ideas to help energy companies achieve their most important goals.

 

Notable PROJECT: APRICOT

Apricot is a formative assessment tool that allows teachers to collect real-time responses from every student to drive instruction.

Apricot is a neat tool that allows teachers to quickly and easily deliver writing prompts to students.  It's very simple to use and the writing platform is just geared for writing.  In today's digital world, having a teacher or a service send work directly to a parent's phone or laptop is priceless.

- Wenatchee School District's IT Department

 
 
 
 
 

BEst MEMORY:

Accomplishing a complete redesign and launch of the Apricot Platform in just three months by aligning design team strengths.

FINO ACCOLADES & AWARDS:

Apricot Platform: “What a great tool to get your students writing daily!” – Teachers First

Apricot Platform: “Apricot seems to have a nice niche in the writing delivery and collection department.” – Wenatchee School District’s Instructional Technology Department

Teacher Tweet: “LOVE THIS! Can't wait to start using it - Fabulous idea for parent interaction to learn about their child's learning”

2015: Finalist for Microsoft Application Development Partner of the Year

2015: Named in Inc. Magazine as the 57th fastest-growing software company, with 3-year sales growth of 736%

2014: Named in Inc. Magazine as the 41st fastest-growing software company, with 3-year sales growth of 956%

 

MeeGenius

UX AND DESIGN Lead

 

At MeeGenius I led COPPA compliance design and experience efforts for an interactive e-book app for kids across native iOS, Android, Windows, and mobile-responsive web apps while also serving as a mentor to junior designers. I developed a unified company brand and broadened the appeal of MeeGenius products; these accomplishments increased revenue and partnership opportunities with the world’s largest publishers of children’s books.

MeeGenius was acquired by Houghton Mifflin Harcourt in August 2015 (Press Release)

www.meegenius.com

 
 
 
Meegenius iPhone 5
 
 
 

Best MEMORY:

Leveraging the team in combination with automation scripts to meet a 12-hour deadline for the creation of 3,500 distinct icons and images for 700 book titles.

MeeGenius ACCOLADES & AWARDS:

2015: Houghton Mifflin Harcourt acquired MeeGenius.

2013: National Parenting Publication Award Winner for Preschool Virtual Products

2013: “Best Children’s Reading and Book Apps” – Scholastic.com

2013: “Best Interactive Games” award winner – SheKnows.com

2013: “Awesome, interactive children’s stories.” – TechCrunch

2012: “The future of e-books.” – Bloomberg TV

Voxy

LEAD Experience DesigNer

 

At Voxy I led the design of the personalized language learning features for ESL students around the world with an explicit focus on student efficacy. Relentless in the effort to drive business results, our improvements to the live tutoring portion of the site led to an increase of 450% in average revenue per customer. The new tutoring platform was a positive note toward closing the Series B round of $9.5M, led by Pearson Education. 

www.voxy.com

 
 
Voxy App iPhone 5
 
 
 

Best MEMORY:

Implementing weekly user testing sessions conducted 100% in Spanish; these led to more transparent feedback from our users.

Voxy ACCOLADES & AWARDS:

2015: Winner of Academics’ Choice Award for Smart Media

2015: Recognized for its “innovative approach” by The New York Times, CNN, Forbes, Fast Company, and others

2014: Named one of the “Top 30 Places to Work in the NYC Tech Industry” by Internet Week New York

2012: Ranked one of the “10 Best U.S. Technology Companies to Work For” by Business Insider

That's a long way down!

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